Buying a Volkswagen means getting more than just the car. You get a complete protection package that covers you for years. This warranty system protects your money and keeps you driving without worry.
Most car buyers don't read the fine print on warranties. They should. Volkswagen's coverage goes beyond basic repairs. It includes specialized protection for electric cars, lifetime brake pad programs, and 24/7 help across Canada.
Basic New Car Protection
Your new Volkswagen gets a 4-year/80,000 km warranty that covers manufacturing problems and mechanical failures. This protects all major systems in your car. After the first 12 months or 20,000 km, you pay for regular wear items like brake pads and oil changes.
The engine and transmission get extra protection through a 5-year/100,000 km powertrain warranty. These are the most expensive parts to fix, so this extended coverage saves you money if something goes wrong.
Rust protection lasts 7 years with unlimited kilometres. This warranty covers any rust that eats through your car's metal. It protects your car's value and keeps it looking good for years.
Electric Car Warranties Work Differently
Electric Volkswagen models like the ID.4 and ID.Buzz get special battery protection. The high-voltage warranty lasts 8 years or 160,000 km. This covers your battery, charging system, and all the electric parts that make your car run.
The battery warranty includes a capacity promise. Volkswagen guarantees your battery will keep at least 70% of its original power throughout the warranty period. If it drops below that, they fix it for free.
This warranty covers expensive electric parts like battery modules, cooling systems, and control units. Electric car repairs cost more than regular car fixes, so this protection matters.
|
Warranty Type |
How Long |
What It Covers |
|---|---|---|
|
New Car |
4 years / 80,000 km |
All manufacturing defects |
|
Engine & Transmission |
5 years / 100,000 km |
Powertrain problems |
|
Electric Battery |
8 years / 160,000 km |
Battery capacity & electric parts |
|
Rust Protection |
7 years / unlimited km |
Rust that goes through metal |
Parts and Service Protection
Genuine Volkswagen parts get a 2-year warranty with unlimited kilometres. If you buy parts during your new car warranty period, you get whichever is longer - your remaining car warranty or the 2-year parts warranty.
The lifetime brake pad program saves you hundreds of dollars. After your first professional brake service at a Volkswagen dealer, they cover the cost of brake pads for as long as you own your car. You only pay for installation and brake discs.
Accessories bought with your new car get the same 4-year/80,000 km coverage as your vehicle. This covers things like roof racks, cargo organizers, and tech upgrades.
Emergency Road Help
Volkswagen Roadside Assistance works 24/7 across Canada during your warranty period. Call 1-800-411-6688 for help with dead batteries, flat tires, lockouts, or empty gas tanks.
If your car breaks down, they tow it to the nearest Volkswagen dealer or your preferred dealer within 50 km. After an accident, they provide free towing to certified collision repair centres for cars up to 15 years old.
Trip interruption benefits help pay for hotels and meals if your car needs warranty repairs away from home. This coverage makes road trips less risky.
Battery replacement gets cheaper over time
Regular car batteries get 3-year unlimited kilometre warranty coverage. After that, Volkswagen helps pay for replacement batteries for 2 more years based on how old your battery is.
This sliding scale system means you pay less for a new battery even after the warranty expires. The older your battery, the more Volkswagen pays toward a replacement.
Making Your Warranty Work
Keep your service records organized. Warranty claims need proof of proper maintenance. Service your car at authorized Volkswagen dealers to maintain warranty coverage.
Read your specific warranty booklet. Different model years and trim levels have different coverage details. Your dealer can explain exactly what your car's warranty includes.
Schedule regular maintenance on time. Skipping oil changes or other required service can void your warranty coverage. Following the maintenance schedule protects your warranty rights.
Getting Help When You Need It
Contact your Volkswagen dealer first for warranty questions. They handle most warranty claims directly and can tell you what's covered before you authorize repairs.
For roadside emergencies, call the 24/7 number immediately. Keep this number in your phone and glove box. Response times are usually under an hour in urban areas.
Document any problems with photos and detailed notes. This helps warranty claims get approved faster and ensures you get proper coverage.
Your Protection Plan Starts Now
Volkswagen's warranty system protects your investment from day one. Understanding your coverage helps you use these benefits effectively and avoid unexpected repair bills.
Ready to experience worry-free driving with comprehensive Volkswagen protection? Contact Journey Volkswagen of Coquitlam to learn how our warranty coverage and service support keep you on the road with confidence.
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